Shipping policy

Shipping Policy

Last Updated: November 12, 2026

Thank you for shopping with Pray Her Forward, LLC. We are committed to processing and shipping your order as efficiently as possible. Please review the information below for details about shipping times, rates, international orders, and delivery.

Processing Time

  • Orders are typically processed within 1–3 business days after payment is received, excluding weekends and holidays.

  • During holidays, product launches, sales, pre-orders, or periods of high order volume, processing times may be slightly longer.

  • Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Options & Rates

We offer multiple shipping options through available carriers. Shipping rates are calculated or displayed at checkout based on the products in your order, destination, package weight, and selected shipping method.

Promotional Free Shipping

From time to time, Pray Her Forward may offer free shipping during holidays, promotions, or special offers.

Unless otherwise stated, promotional free shipping:

  • Applies to eligible domestic U.S. orders only

  • Applies only to eligible shipping rates of $15 or less

  • Is based on the qualifying order subtotal after applicable discounts

  • May not be combined with certain bulk, promotional, or other discount offers unless specifically stated

If the available shipping rate for an order exceeds $15, the order may not qualify for promotional free shipping even if the purchase subtotal meets the advertised promotional threshold.

Domestic Shipping — United States

Depending on your order and destination, available shipping methods may include:

  • USPS Media Mail: Approximately 5–14 business days

  • Standard Shipping: Approximately 3–7 business days

  • Expedited Shipping: Approximately 2–4 business days

  • Express Shipping: Approximately 1–2 business days

Please note: USPS Media Mail is available only for orders containing eligible media, such as qualifying books. Orders containing jewelry, gifts, or other non-qualifying products are not eligible for Media Mail and must ship using another available service.

Delivery estimates begin once your package has been accepted by the carrier and do not include order-processing time.

International Shipping

At this time, Pray Her Forward offers international shipping to select countries, including:

  • Canada

  • United Kingdom

  • Australia

  • New Zealand

  • Singapore

Available shipping methods, rates, and estimated delivery times vary by destination, package size, weight, and carrier and will be shown at checkout when available.

International delivery may take approximately 7–21+ business days, depending on destination, carrier service, customs processing, and other factors outside of our control. Expedited international options may be available for certain destinations.

We may add additional countries or regions as international shipping options become available.

Duties, Taxes & Customs Fees

International orders may be subject to import duties, VAT, taxes, customs fees, brokerage fees, or other chargesimposed by the destination country.

Unless specifically stated at checkout:

  • These charges are not included in the purchase price or shipping charge.

  • Any duties, taxes, or customs fees assessed upon arrival are the responsibility of the customer.

  • Customs requirements and fees vary by country.

We recommend reviewing your country's import requirements before placing an international order.

Tracking Your Order

  • Once your order has shipped, you will receive a tracking number by email when tracking is available.

  • Please allow up to 48 hours after receiving your shipping confirmation for tracking information to update.

  • International tracking availability may vary depending on the destination and carrier.

Shipping Delays & Lost Packages

While we do our best to ensure timely delivery, unexpected delays caused by weather, carrier disruptions, holidays, customs processing, incorrect addresses, or other circumstances outside of our control may occur.

If your package is delayed beyond its estimated delivery window, we recommend checking the tracking information and contacting the carrier first. If you need additional assistance, please contact us at help@prayherforward.com.

Pray Her Forward, LLC is not responsible for packages that have been confirmed as delivered by the carrier and are subsequently lost or stolen.

Address Accuracy & Order Changes

Please carefully review your shipping address before completing checkout.

  • Pray Her Forward is not responsible for packages delivered to an incorrect address supplied by the customer.

  • If you notice an error after placing your order, contact us as soon as possible.

  • Address changes can only be made before an order has been shipped and cannot be guaranteed once fulfillment has begun.

  • Additional shipping charges may apply if a package is returned to us because of an incorrect or undeliverable address.

Pre-Orders & Orders Containing Pre-Order Items

Products marked as pre-order will include an estimated shipping or availability timeframe on the product page whenever possible.

If an order contains both an in-stock item and a pre-order item, the items may be held and shipped together once the pre-order product becomes available unless otherwise stated on the product page or at checkout.

Estimated pre-order dates are provided in good faith but may change due to production, carrier, or supplier delays.

Returns, Exchanges & Damaged Orders

Please review our Refunds and Exchanges Policy for complete information about returns and exchanges.

If an item arrives damaged or defective, please email us within 7 days of delivery at help@prayherforward.com and include photos of the item and packaging so we can assist you.

Contact Us

If you have questions about shipping, delivery, or an existing order, please contact us at:

help@prayherforward.com